We ship your online suit or tuxedo rental to ensure it’s delivered 14 days ahead of your event, allowing plenty of time for any adjustments. During peak seasons, delivery times may vary slightly, so when your order arrives, we encourage opening the package right away and trying on the garments to ensure the perfect fit.

If you encounter any issues, please contact us within 48 hours so that we will have time to make any corrections and avoid rush shipping fees.

To learn about our process, see How It Works.

When you receive your outfit, please open and try it on within 48 hours. If any item doesn't fit properly, contact us as soon as possible to determine if a free replacement order is necessary. All items can be returned together in the prepaid return bag included with your order and dropped off at your nearest carrier location.

Returning your suit or tuxedo rental is easy—just drop off the package with the provided carrier within 3 days after your event. Simply place all rental items in the prepaid return bag and use the prepaid return label included with your order. Please do not include plastic or hangers when shipping back.

To ensure that you look sharp for your wedding, prom, or special event, make sure that after receiving your garments and trying them on, you hang up all garments to avoid any wrinkles.

If necessary, you can use steam to remove wrinkles (using a fabric steamer or just a steamy bathroom).

Do not iron the garments. If you are experiencing more than minor wrinkling, please contact us for assistance.